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Desiree Manuel USA Peru Tour
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8/4/2008
(Part I) Hello Mr. President and CEO, My name is Desiree Manuel and I am on the last leg of my Amazing Peru travel. I booked a 10 day tour and it was my first trip to South America. I am a female traveling alone. I want you to know that you have a superior staff that is professional, courteous, knowledgable, and kind. The support tour operators are equally as professional. I wanted to take a few minutes to give a glimpse of the exceptional service I received while traveling throughout Juliaca, Puno, Cusco, Machu Pichu, the Sacred Valley, and Lima. I want to start by applauding Renzo in the sales office. Several months ago I began calling random tour operators to inquire about a trip to Peru. I called about 10 agencies and received sorted information, some callbacks, and general information. Renzo was one of the operators I contacted and I found him to be the most professional. He carefully listened and took down all the information and said he would put something together for me and call me back in a few days. I agreed. He not only called me back in a timely manner, he also sent me a detailed tentative itinerary and left his contact information so we could discuss the tour. Now let me add that I was not the easiest sale. I actually took about a month to decide, I was not going to be traveling from the US, and I was going to be traveling with another person. Although I made several changes, he remained courteous and kind. He always got back with me and continued to add and subtract from the trip so it matched my every desire. In the end, because if his knowledge and patience I purchased a larger package than I had originally anticipated. Througthout the time he always returned my calls and answered my emails in a timely manner. This gentleman has the patience of Jobe. Next was my arrival... When I arrived in Juliaca, a gentleman by the name of Romulo greeted me at the gate. He was very professional, reviewed the IT, and began to share a lot of knowledge about the areas we would tour that day. I was impressed by his enthusiasm and interest in answering all my questions. He took time to explain details, and was happy to answer all 100 of my questions. When he dropped me off at the hotel, he reviewed my IT for the coming days, reviewed the map of Puno, and assisted me with restaurant and museum recommendations. The following day I toured Puno and had a wonderful experience on the tour there as well. My next stop was Cusco.As usual, he arrived on time the next morning and made sure I caught the correct bus and did not have any questions. I could go on and on as the story was the same for the next few days with my tour to the Sacred Valley. Upon leaving Cusco..Fredrico assisted me with my bags and helped put me at ease by going ahead to take care of my departure taxes. |
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Desiree Manuel USA Peru Tour
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8/4/2008
(Part II) He waited on the side until I could no longer see him at the gate....now that is service. Lastly, I met a wonderful young lady today by the name of Paola. She was very professional and followed in the footsteps of all the wonderful folks I have met from Amazing Peru on this journey. She picked me up this am and arranged for my bags to be stored at Casa Adina. She not only was wonderful and friendly but she offered to help arrange tours or whatever I needed. I was hungry and I shared that I would really like to try Peruvian food but did not understand the menu. She assisted me for some time with explaining all the dishes at the restaurant accross from the hotel. She drew me a map so I would not get lost after walking around and she reviewed everything I would need to know about departure. How do you do it? I can not believe that you managed to hire such wonderful and professional folks at every step of the journey. I was so excited about this trip that I plan to write a travel article for single women that would like to travel to Peru. Amazing Peru is the only way to go. Please let me know if you received this information. I think it is important for the owner of the company to hear back from guest and know that their experience here in Peru was truly.....amazing!
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Arun, Jaya, Kishen, and Manju USA Peru Tour
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7/30/2008
Dear Jole and Ali Jei We have just returned from our Peru tour. We had a wonderful time everywhere and weather was great. All your arrangements were good, and the guides were punctual and generally knowledgable. We were also very pleased with David's coordination. We also enjoyed the vegetarian food and appreciated the care your guides took in coordinating it. We are glad we visited Peru, particularly with Amazing Peru. We will recommend AP to our friends. We are generally in good physical shape and enjoyed walking and hiking through the various facilities. However, I would think that those who are not in good physical condition or have knee problems may have trouble coming down the 500+ steps at Taquel Island in Lake T. You may want to caution your visitors, particularly older ones. Thank you for your help. |
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Michelle Fasel
USA Peru Tour
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7/30/2008
Dear Charlotte, Thanks so very much to everyone at Amazing Peru for a fantstic vacation and a wonderful experience in Peru! You were recommended to us by friends and we will certainly pass the word along. I wish we had known more about the appropriate tipping etiquette but there are no other suggestions we would make. The trip was everything we hoped it would be. Again, thank you!
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Dena and Stuart Levine Peru Tour
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7/22/2008
Hi Ali Jei, Well, We just got back from Peru and Bolivia, and we had an absolutely WONDERFUL time. Amazing Peru was great. I enclose 3 photos: My wife , Dena, and myself at Machu Picchu, our guide, Natalie, at Machu Piccu, and our guide in Cuzco and the Sacred Valley, Cesar. They were wonderful. Natalie was full of energy going up and down Machu Picchu, and always smiling, full of information. We spent 2 full days with Cesar. He was FANTASTIC!! Lots of information, always smiling and explaining different aspects of Inca and Spanish cultures. He was great!! Lots of fun to be with. Both were excellent guides. All of our hotels and connections were perfect. Your representative in Cuzco, David was terrific. Everything was on time, and we had no real problems. My daughter, Abigail, is doing research in Puno for her Doctoral Degree. I told her student colleagues about Amazing Peru for their friends and families who may visit. Thanks again, |
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Alisa and Carl Rogers- USA Peru Tour
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7/21/2008
Dear Charlotte & Arturo, My father and I wanted to thank you for an amazing trip to Peru! It was everything we could have hoped for and more. We were constantly amazed by the knowledge and expertise of our tour guides! Especially Edith and David in Cusco and Antoinette in Arequipa!! I am still amazed at how much knowledge they posess! Even though we were there only 2 weeks, we were able to experience so many wonderful things! Every aspect of our trip was well planned and we always recieved a warm welcome wherever we went! This was a trip that we will always remember and we are already talking about when we can plan another trip to South America... Sincerely, Alisa and Carl Rogers- USA
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Regards from Vilnius Rima Gerdziunaite Peru & Bolivia Tour
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6/10/2008
We have traveled in Peru and Bolivia with Lithuanian group April 11-30. We would like to thank your company and all staff that organized our trip. The organization of the trip was perfect - everything run very smoothly, without any delays. The staff of your company which accompanied us was very flexible - all our wishes were considered and realized. Special thanks to Sylvana Rebaza who accompanied our trip all the way - she was very friendly, caring, helpful and she has done very good job in coordinating all details of our trip. Also we are very thankful to our guide in Arequipa and Colca canyon - Carlos - he was the best guide during the whole trip. Thank you for th fantastic time we spent in Peru. |
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Gary & Joan Runyan Peru Tour
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5/6/2008
Hello, My wife and I have just returned from a wonderful 10 days in Peru and we want to thank Amazing Peru for making that trip possible. We especially want to thank Ali-Jei Salazar for answering our many questions and in the pre-trip preparation,Maricel Valdiviezo (Lima) for her persistent phone calls to American Airlines which helped us secure our lost luggage two days after our arrival, and Jonathan Zambrano who provided us with constant attention to all important matters while in and around Cusco. All your guides, especially Coco, in Cusco and the Sacred Valley, were very professional in their knowledge and presentation. Thank you again for making Peru come alive for us over those amazing 10 days. Gary & Joan Runyan
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Sarah Wall Peru Tour
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5/6/2008
Just wanted to let you know how much fun I had while in Peru and Victor was a huge part of the fun we got to participate in. He was very well-prepared and informative and he always had other guides who were just as prepared as he. Please know that I think Victor is a wonderful asset to your business. I'm glad that he was our guide and I now consider him a friend. Sincerely, Sarah Wall |
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Deirdre and Frank Santesso Peru Tour - CANADA
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2/12/2008
I am hoping that the following message makes its way to your head office wherever that may be.
Frank and I have just returned from Peru and our tour with your company. I want to tell you how delighted we were with absolutely everything. Your company is most aptly named: Peru really IS amazing!
It is a spectacular country with a proud heritage and a rich culture that has left us full of awe and admiration. I don't need to comment on the beauty and mystery of Macchu Pichu and the Sacred Valley, nor the magnificent Lake Titicaca and Colca Canyon, since they have all been so well described by many others before me. What I would like to mention here is the extraordinary efforts of many of your personnel to make our visit memorable and worry-free. Not only were they incredibly well-informed and professional, they were also kind and caring and went out of their way to make sure our every need was met. In particular I want to mention Fernando Temoche who showed outstanding leadership and organizational skills and accompanied us from Cusco to Macchu Pichu and Lake Titicaca. His concern for the welfare of each person in our group was truly heart-warming. Neither will we ever forget the extraordinary Hamilton who combines personal charm and good humour with an amazing store of knowledge and information. He is an outstanding guide and teacher. I would also like to commend Ximena and Barbara in Arequipa who were so thoughtful and gracious during our stay in their beautiful city. Miguel did a superb job of leading our tour of the fascinating and beautiful city of Lima, and Vanessa Flores was our charming and highly knowledgeable guide when we visited the archaeological site of Pachacaman. Her excellent English was another "bonus"! Last, but certainly not least, I would like to mention Antonio Gutierrez (I hope I have managed to spell his name correctly) who really touched our hearts by ensuring that our last day in Lima, and in Peru, was so special and memorable. He went to extraordinary lengths on our behalf and left us with a strong impression of the kindness and sincerity of Peruvians People.
We feel truly blessed to have had the privilege of seeing Peru and we are very grateful to your staff for the spectacular job they did in organizing and leading our tour. We have already begun to recommend your company to family and friends, and we hope one day to return ourselves. My one suggestion is that you consider offering a Spanish course as an adjunct to the tours. I think that many travellers would welcome the opportunity to learn the language as part of their cultural experience. Even one week with four hours of instruction per day would be most beneficial, and Arequipa might be the perfect place to offer it.
Again, much appreciation and many thanks,
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Don, Sheryl, Libby and Chelsey Wood USA – Peru Christmas Tour 2007
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2/2/2008
We have been home for a month now and there hasn't been a day gone by that I haven't thought about our outstanding 2007 Peruvian Christmas vacation! I just had to write and commend your company on truly being absolutely "Amazing" in its level of professionalism, knowledge, and efficiency! We had a family of 7 traveling together (including one disabled and 2 gluten-free vegetarians) and we all agreed our vacation EXCEEDED of expectations!!
Our guide, Silvana Rebaza, was exceptional. She was extremely attentive to our needs, efficient in every aspect, and such a delight to be with, just a dear of a young lady. By the end of our tour we wanted to take her home with us! The tour guides that we had in Lima, Cusco, Machu Picchu, and the Tambopata Jungle were all so knowledgeable, proud and enthusiastic about their country it was a pleasure to share it with them. We would not hesitate to recommend others to travel with "Amazing Peru"--it was a trip of a lifetime! Thank you! And please tell Silvana she's the BEST!!!
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Santo Rivera - USA Peru Christmas Tour 2007.
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1/16/2008
Hello Mariela!
We met in the Travel Expo today (Saturday) in New York. I do not know if you have access to your email….but....
I would like to thank you a thousand times to everybody of Amazing Peru for a super super trip that I had in Peru! Victor is very hard working and I do not know how he does every day to do all he does with so many travellers!!! Our guides Coco, Selgio in Cusco, Maricel, Sylvana, Barbara from Arequipa .... Everybody! Every day there was always something incredible!!! I loved your beautiful country and my adventures with Amazing Peru.
Thank you very much!!!
If you have nothing to do tonight there are several places for salsa... but remember that here in New York Salsa is something totally different than in Peru, here people dance a very Caribbean New Yorker style! An experience that you will never forget!
Well, I hope you have a great time here in New York City.
Best regards,
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Dan McElvany - USA Peru & Machu Picchu Tour Group.
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1/8/2008
Dear Christian,
Having returned to the States, I just wanted to send you a note on behalf of our group, thanking you and the whole Amazing Peru team for our excellent trip. It was truly one of those "once in a lifetime" experiences. The ruins and the trail are of course incredible, but having seen some of the other, larger, more rigid tour groups, we know that the success of the trip was mostly a function of the people at Amazing Peru. Thank you (and Shaun!) for arranging this very special trip for us!
Best regards,
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Don Winsor - USA Tailor-made Peru Tour & Travel
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1/3/2008
Hi Charlotte, thanks for arranging our great vacation! My son and I had a wonderful time. Everything you put together was the best - I would not have change anything - guides, transportation, hotels, tours, activities were great, I could go on. You put together a 1st class trip. I highly recommend your you and company. Next time I go to Peru I will getting in touch with you - maybe next Oct-Dec I would like to hike the Inca Trail. Thanks again....
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Linda Irwin COMBINED PERU & CHILE TOUR
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12/3/2007
Good morning, Claire.
We have just returned from our trip after delays last night in Miami. We are still jet-lagged but my husband and I had a wonderful time and we owe it all to Amazing Peru. Everything was so smooth and easy. If you would like a testimonial I will be happy to provide one at any time (when the travel brain clears!). Amazing Peru is truly amazing!
Thank you, Chad, Ben, Alphonso, Jonathan, Odelia, Ruben, and all the people who helped this be one of the best vacations ever! You can count on us telling our friends about our great experience!
Thank you so much.
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